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"I knew of Hi-Tech over the years but had not done any business with you. I was attracted by your Pre-Owned PM1D product and talked with Louis at some shows I attended. When I got the green light to go ahead with a sound upgrade project here at Sunset Christian Center, I contacted Louis and... Hi-Tech provided prompt response to questions that arose during final design. Hi-Tech handled all outsourcing needed for elements of the installation and then executed the installation in a timely fashion. The training was perfect and our first Sunday using the new system came off without any major problems. Since the completion of the project, Hi-Tech has been very helpful with any follow up requests and I always consider Hi-Tech for any future projects that they could service."

Bill Whitney
Sound Engineer
Sunset Christian Center
Rocklin, CA

Program Benefits | Warranty | Warranty - Not Covered | Certification Specifications |

HTA Certified Pre-Owned Console Systems

Program Benefits

Hi-Tech Audio takes pride in delivering our HTA Certified Pre-Owned console systems to you with as close to the same factory-new condition that we received them in. As part of that commitment we conduct an extensive test program to identify, isolate and fix any problems or potential problems with any of our used consoles. For example, as a stocking/serving Yamaha PM1D dealer we own specialized testing equipment and are trained to perform most of the same tests that are run by Yamaha at their Yamaha USA service facility in Buena Park, CA.

As evidence of our quality-commitment to our HTA CPO customers Hi-Tech Audio will provide a six month warranty from date of invoice identical to that offered by the respective console manufacturer unless otherwise agreed upon. In addition we will due our best to help our customers arrange replacement equipment for their needs if necessary. Our extensive rental inventory of mixing consoles allows us to help you in ways that other vendors cannot.

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Warranty

The six month HTA Certified Pre-Owned Limited Warranty protects you from defects in material or workmanship for a wide range of components in our HTA Certified Pre-Owned console systems. The HTA Certified Pre-Owned Limited Warranty is extremely comprehensive and is basically a six-month extension of the original manufacturer warranty with the noted exceptions listed under the "Not Covered section." Please note that the console manufacturers are not extending their warranties in any way. The HTA Certified Pre-Owned Limited Warranty is administered solely by Hi-Tech Audio Systems Inc.

Click here to view Yamaha's Professional Audio Products New Product One Year Warranty Parts and Labor Specs (PDF).

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Warranty - Not Covered

HTA Certified Pre-Owned Limited Warranty does not cover products that are not made and covered under the warranty of the console surface manufacturer. Examples of products not covered would be accessories such as UPSs, cases and racks, and third-party add-ons such as mic-preamps not made by the console surface manufacturer. The HTA Certified Pre-Owned Limited Warranty is also applicable for product purchased and used in the Fifty (50) States of the USA and the District of Columbia only.

Other exclusions include product whose trademark, name or identification numbers have been altered or removed, product defects attributable to installation in areas exposed to the elements (sun, wind, rain, etc.) and product failures that are a result of abnormal strain, negligence, misuse, improper installation or operation, or failure to follow instructions contained in the owner's manual. Abuse, modification, or accidental damage, RFI/EMI (interference/noise) caused by improper grounding or the improper use of either certified or uncertified equipment and products that have been, or have attempted to have been, repaired by anyone other than Hi-Tech Audio Systems Inc or a party authorized by Hi-Tech Audio Systems Inc are not covered by this warranty.

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Certification Specifications

Not every used console can be a HTA Certified Pre-Owned console. First, Hi-Tech Audio has to have owned the console from when it was first delivered from the manufacturer. If we haven't owned it since it was new out-of-the-box then the console cannot be a HTA Certified Pre-Owned console. This makes it very clear that we have a complete history of the console's maintenance and upkeep. Second, it has to pass an extensive quality examination designed and performed by manufacturer-trained electricians and engineers. If the used console has any problems after this examination then the problems will be fixed. It they can not be fixed then the console cannot be a HTA Certified Pre-Owned console.

CPO Examination includes:

  • Cosmetic Appearance
  • Hardware Integrity
  • Audio Functions
  • Audio Quality
  • User Interface
  • Computer Diagnostics
  • Software Version

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